I didn’t set out to roast Ford. I set out to drive one. Unfortunately, the 2024 Mustang GT Premium I bought turned out to be less “premium sports car” and more “haunted washing machine with Bluetooth.” Let’s start with the basics: Ford sold me what they claimed was a brand-new Mustang GT Premium with a Read more

Ford Sends Me a Letter… to Nowhere So, picture this: I come home one day and there’s a FedEx envelope waiting for me. Overnighted. Signature required. Priority. The kind of envelope that says, “Hey, this is important. Open it now.” It’s from Ford. I’m thinking, finally. After months of dealing with a Mustang that spends Read more

The Case of the Vanishing Buyback: How Ford Turned “We’ll Help” into “We’re Ghosting You” Apparently, Ford’s legal department and I are in a long-distance relationship. They just forgot to tell me it was over. Let me back up.Consumer Affairs — bless their optimistic hearts — approved the buyback of my lemon. The letter was Read more